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Posted on in Design and UX
Responsive Doesn't Mean Mobile First There is a lot of confusion these days about Responsive and Mobile First design. While they do work hand in hand, they are not one in the same. Just because your website is Responsive doesn't mean it was built with a priority on Mobile First design. Here's how it usually works. A company has a desktop design and they get somebody to make it responsive (Responsive Retrofitting as seen in the image). It's understandable. For large corporations, a redesign from the ground up could be very costly and time consuming. The issue is, this doesn't solve any problems for other devices and leads to worse user experiences throughout anything that's not a desktop computer. While it does provide a better experience on mobile than a standard desktop site, there is so much more that can be done to increase the experience across a range of screen sizes. When you start with...

Posted on in Design and UX
Flat Doesn't Mean Monotone I've noticed a disturbing trend in designs lately. With everything going to a 'flat' design look, it seems designers think that this means they also have to make everything as monotone and as bland as possible. STOP IT! All you're doing is making your apps more difficult to use. You are sacrificing usability for a 'clean' look, and it's not worth it. My example here is with (Sorry guys!). I'm a huge fan of Desk and have been using them for years in different capacities. When they released a preview of their new Agent Interface I was very excited... until I saw it. I really hope that they do some additional design changes to this before releasing it to the general public (It's currently in beta). Here is the current iteration of the interface. With a quick glance you are not only able to see which cases are open,...
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